Samsung Australia plans to start offering safe Galaxy Note 7 replacement units to existing owners of the smartphone from today, following an international product recall amid safety concerns.
Due to faulty components, there is a chance that the phone's battery can overheat, catch fire, and ultimately, explode. As such, Samsung has temporarily ceased selling the Note 7, and asked customers to hand back their devices as soon as possible.
While availability of local replacement Note 7 devices will vary depending on where one bought the phone from, there are a few simple ways to check to see if your new Note 7 is safe to use.
Firstly, safe replacement units will be designated by a white sticker with a blue "S" on the box, and a small black square on the white barcode.
Additionally, safe to use replacement Note 7 will feature a green battery icon. This will be visible in the notification bar, on the always on display, and on the power down screen. These icons appear as either black or white on unsafe Note 7 devices.
Note 7 owners can also check their IMEI number on Samsung's online database to confirm whether the phone is safe to use.
Samsung Australia will issue an over-the-air software update to all original Galaxy Note 7 smartphones that will limit the smartphone battery to a maximum charge of 60%. This update will automatically download and install itself on all Note 7 devices purchased in Australia. Safe Note 7 devices will be able to charge to maximum capacity.
If you own an original Note 7 and have yet to send it back to Samsung, Samsung has a recall hub on its website with further instructions. You can either visit your place of purchase, or contact Samsung directly.