Amaysim: how does it stack up?


WhistleOut
09 November 2015

When amaysim landed in Australia back in 2010, it took on the difficult task of educating Australian phone owners about the cost-saving virtues of an MVNO. This wasn’t an easy task in country which had enjoyed highly subsidised handsets paired with two year lock-in contracts for over a decade.

It faced up to the challenge bravely, and now boasts hundreds of thousands of customers who enjoy significantly lower monthly phone bills and excellent customer service. But, along with this success, amaysim now has several dozen competitors all vying for the same customers with similar offers.

So how does amaysim stack up against the competition?

Unlimited potential

To our mind, the back bone of the amaysim offering has always been its generous Unlimited monthly plans. In the beginning, only a few of the higher priced plans included unlimited calls and SMS, but after a recent plan tweak Amaysim now includes unlimited inclusions on all plans.

If you're looking for international calling minutes, Amaysim has you covered for this as well. You will get unlimited international talk to standard numbers in 10 countries with all amaysim plans. Plus, if you need more, you will need to choose one of the two pricier options, but you'll get 300 minutes to 22 countries with these plans.

Mobile Phone Plans

With at least 100MB data | Filters
Carrier Inclusions  
amaysim
amaysim
  • UNLIMITED 1GB
  • 1GB Data
  • No Contract
  • $10
  • Min. cost $10
amaysim
amaysim
  • UNLIMITED 1GB Prepaid
  • 1GB Data
  • Prepaid (28 Days)
  • $10
amaysim
amaysim
  • UNLIMITED 2.5GB
  • 2.5GB Data
  • No Contract
  • $20
  • Min. cost $20
amaysim
amaysim
  • UNLIMITED 2.5GB Prepaid
  • 2.5GB Data
  • Prepaid (28 Days)
  • $20
amaysim
amaysim
  • UNLIMITED 5GB Prepaid
  • 5GB Data
  • Prepaid (28 Days)
  • $25
amaysim
amaysim
  • UNLIMITED 5GB
  • 5GB Data
  • No Contract
  • $25
  • Min. cost $25
amaysim
amaysim
  • UNLIMITED 10GB Prepaid
  • 10GB Data
  • Prepaid (28 Days)
  • $35
amaysim
amaysim
  • UNLIMITED 10GB
  • 10GB Data
  • No Contract
  • $35
  • Min. cost $35
amaysim
amaysim
  • UNLIMITED 14GB Prepaid
  • 14GB Data
  • Prepaid (28 Days)
  • $45
amaysim
amaysim
  • UNLIMITED 14GB
  • 14GB Data
  • No Contract
  • $45
  • Min. cost $45

So, how does amaysim stack up?

At each price tier, amaysim is always competitive. Whether you're looking to for a cheap plan, or a high-value plan, amaysim has something for everyone.

It's FLEXI plan is a bit more difficult to compare, but it is a good option for low- to moderate use customers on a budget. It may not look like great value, with other providers including "$500 value" in plans, the difference is in the call rates. Most carriers charge about $2.50 for a standard two-minute phone call, while amaysim only charges $0.18. Therefore, $20 in value equated to about 100 minutes on the phone.

UNLIMITED 2GB

This plan is a pretty standard looking $25 plan. Many providers offering a plan with a similar level of included value. In its favour, the amaysim plan includes free calls to other amaysim numbers and free voicemail access — other providers may charge to hear your voice messages.

Also consider:

Mobile Phone Plans

With at least 1GB data | Filters
Carrier Inclusions  
Jeenee Mobile
Jeenee Mobile
  • $9.90 Pennywise SIM
  • 1.2GB Data
  • Contract (12 mths)
  • $9.90/mth + $10 Upfront
  • Min. cost $128.80
Virgin Mobile
Virgin Mobile
  • $30 12-month SIM Plan
  • 5GB Data
  • Contract (12 mths)
  • $30/mth
  • Min. cost $300
UNLIMITED 5GB

This is basically the plan that made amaysim a household name (though it used to be a little cheaper and with a lower data limit). For $30 per month, amaysim customers get unlimited calls and messages and a huge 5GB of data per month.

Also consider:

Mobile Phone Plans

With at least 5GB data | Filters
Carrier Inclusions  
Jeenee Mobile
Jeenee Mobile
  • $22 Pennywise SIM
  • 5GB Data
  • Contract (12 mths)
  • $22/mth + $10 Upfront
  • Min. cost $274
SpinTel
SpinTel
  • Large Business Mobile 4G
  • 6GB Data
  • No Contract
  • $23.95/mth + $10 Upfront
  • Min. cost $33.95
Bendigo Bank Telco
Bendigo Bank Telco
  • Smart 5GB Handset Plan
  • 5GB Data
  • Contract (24 mths)
  • $24.50/mth
  • Min. cost $588
Virgin Mobile
Virgin Mobile
  • $30 12-month SIM Plan
  • 5GB Data
  • Contract (12 mths)
  • $30/mth
  • Min. cost $300
Optus
Optus
  • $40 My Plan Plus 12M SIM Only - Online Offer
  • 15GB Data
  • Contract (12 mths)
  • $30/mth
  • Min. cost $360

Service matters

What really sets amaysim apart from the pack is its focus on customer service. Its website is one of the best in the business for self-service orders and account management, and it is one of the few telcos who still provide telephone support from a call centre in Sydney, rather than from somewhere overseas.

Amaysim also makes a great first impression in the CBD in Sydney and Melbourne by providing a same-day SIM delivery service.

This service focus on customer service is definitely paying off for amaysim. It was awarded the Canstar Blue “Most Satisfied Customers” award in 2014, a similar customer satisfaction award from Roy Morgan in 2013 and 2014, plus it has earned several industry awards from publication Money Magazine.

All in all, it is pretty clear that amaysim is a great company to do business with and its plans are extremely competitive. If you own your phone and you’re looking for a SIM you can rely on, amaysim is highly recommended.


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